Términos del servicio
Orbsoul Ltd. — Terms of Service
Overview
This website is operated by Orbsoul Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Orbsoul Ltd. Orbsoul Ltd. offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access or use the website or services.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.
Section 1 – Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your province or state of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).
You must not transmit any viruses, worms, or malicious code.
A breach of these Terms will result in immediate termination of your access or services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
Section 3 – Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon without consulting more accurate or complete sources. Any reliance on material from this site is at your own risk.
Section 4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time.
We are not liable for any modification, price change, suspension, or discontinuance of the Service.
Section 5 – Products or Services
Certain products or services may be available exclusively online through the website. These may have limited quantities and are subject to return or exchange only according to our Refund Policy, which forms part of these Terms and is incorporated by reference.
We make every effort to display our product colors and images as accurately as possible. However, we cannot guarantee your screen’s display accuracy.
We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction, on a case-by-case basis. All descriptions, pricing, and availability are subject to change at any time without notice.
We do not warrant that the quality of any products or services purchased will meet your expectations.
Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse any order you place. We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same account, credit card, or shipping address.
You agree to provide current, complete, and accurate purchase and account information for all transactions. You agree to promptly update account details such as your email address and payment information so that we can complete your transactions and contact you as needed.
Section 7 – Optional Tools
We may provide access to third-party tools over which we have no control. You acknowledge that we provide such access “as is” and “as available,” without warranties or endorsement. We are not liable for your use of optional third-party tools.
Section 8 – Third-Party Links
Certain content, products, and services available through our site may include materials from third parties.
Third-party links may direct you to sites that are not affiliated with us. We are not responsible for examining or evaluating third-party content or for any damages arising from transactions with those third parties. Please review their own policies before engaging with them.
Section 9 – User Comments, Feedback, and Other Submissions
If you send creative ideas, suggestions, proposals, or other materials, you agree that we may, at any time, without restriction, edit, publish, or use them in any medium.
We are under no obligation to maintain comments in confidence, pay compensation, or respond to them.
You agree your comments will not violate any third-party rights or contain unlawful, abusive, or obscene material.
Section 10 – Personal Information
Your submission of personal information is governed by our Privacy Policy.
Section 11 – Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions (including pricing or availability). We reserve the right to correct any errors or cancel orders if any information is inaccurate at any time without notice.
Section 12 – Prohibited Uses
You may not use the site or its content for:
(a) unlawful purposes; (b) violating regulations; (c) infringing intellectual property; (d) harassment or discrimination; (e) transmitting viruses; or (f) interfering with security features.
We reserve the right to terminate your access for violations.
Section 13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee uninterrupted, error-free, or secure service. You expressly agree your use of our site and services is at your own risk.
All products and services are provided “as is” and “as available,” without any warranty, express or implied.
In no case shall Orbsoul Ltd., our directors, employees, or affiliates be liable for any indirect, incidental, or consequential damages, including lost profits, revenue, or data, arising from your use of any product or service.
Total Liability Cap:
In no event shall our total liability exceed the amount you paid for the product giving rise to the claim.
Section 14 – Assumption of Risk for Aerial and Fitness Equipment
By purchasing or using any aerial, rigging, or fitness equipment sold by Orbsoul Ltd., you acknowledge that these activities involve inherent risks. You voluntarily assume all risks associated with the use of the products, including injury, property damage, or death. Orbsoul Ltd., its officers, employees, and agents are not liable for any damages arising from such use, whether proper or improper, to the fullest extent permitted by law.
Section 15 – Indemnification
You agree to indemnify and hold harmless Orbsoul Ltd. and its affiliates, partners, and employees from any claim, demand, or loss, including reasonable attorney fees, arising from your breach of these Terms or violation of any law or third-party rights.
Section 16 – Force Majeure
We are not responsible for delays or failures in performance caused by events beyond our reasonable control, including acts of nature, labor disputes, war, natural disasters, transportation interruptions, or communication failures.
Section 17 – Severability
If any provision of these Terms is held unlawful or unenforceable, the remaining provisions will continue in full force and effect.
Section 18 – Termination
These Terms remain effective unless terminated by either party. You may terminate at any time by ceasing to use our site.
If we suspect you have violated any term, we may terminate this agreement immediately and deny access to our services.
Section 19 – Entire Agreement
These Terms and any related policies posted by us constitute the entire agreement between you and Orbsoul Ltd. regarding your use of our services, superseding prior agreements. Any ambiguities in interpretation shall not be construed against us.
Section 20 – Governing Law and Dispute Resolution
These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to conflict of law principles.
Any dispute or claim arising out of or relating to these Terms shall first be attempted to be resolved through good faith negotiation. If unresolved, the dispute shall be settled by binding arbitration under the rules of the ADR Institute of Canada. You waive the right to participate in class actions or jury trials.
Section 21 – Changes to the Terms
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change these Terms at our discretion. Continued use of the website after changes constitutes acceptance.
Section 22 – Contact Information
Questions about the Terms of Service should be directed to:
Orbsoul Ltd.
Email: support@orbsoul.com
Canadian Tax Number: 749125134RT0001
EU VAT: IT13083230964
UK VAT: GB449087265
